Accepting Patients
Accepting Patients
# Privacy Policy & Notice of Privacy Practices **Effective Date:** October 1, 2026 **THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.** At Lane Women's Health Group ("we," "us," or "our"), we value your trust and are committed to protecting the privacy and security of both your general personal information and your Protected Health Information (PHI). This Privacy Notice details how we collect, use, and safeguard your information across our website and clinical operations. --- ## 1. Information We Collect ### A. Non-Medical & Technical Website Data When you navigate our website, we may automatically collect standard non-identifiable technical data (such as browser type, IP address, device type, and page activity) via cookies and site analytics to ensure proper website functionality. ### B. Personal & Health Information You Provide We collect personal information when you explicitly submit it to us, including: * **Contact & Registration Details:** Name, email address, phone number, mailing address, or date of birth submitted via contact forms, appointment requests, or newsletter signups. * **Health & Medical Information:** Medical history, symptom details, insurance information, or reasons for visit submitted through patient intakes, scheduling tools, or secure portal communications. * **Communications:** Messages, form responses, or inquiry details sent directly to our care or administrative teams. --- ## 2. Use and Disclosure of Protected Health Information (PHI) We use and disclose your Protected Health Information strictly in accordance with federal and state privacy laws, primarily for: * **Treatment:** Coordinating, providing, or managing your healthcare services among our physicians, nurses, specialists, and care teams. * **Payment:** Processing insurance claims, billing, and collecting payments for medical services provided. * **Healthcare Operations:** Performing quality evaluations, clinical audits, staff training, and administrative operations required to maintain high standards of care. * **Legal Requirements:** Disclosing information when mandated by federal, state, or local laws, public health reporting mandates, or valid court orders. *We will never sell, rent, or disclose your personal health details or reproductive health data to data brokers, ad networks, or third-party marketers.* --- ## 3. Web Tracking and Analytics Safeguards We maintain administrative and technical safeguards across our digital channels. Standard advertising tracking pixels or scripts are strictly restricted from gathering PHI, medical intake data, or confidential patient portal communications. --- ## 4. Your Rights Regarding Your Information Under the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy regulations, you have the right to: * **Inspect and Copy:** Access and request copies of your health and billing records. * **Request Amendments:** Ask us to correct inaccurate or incomplete health information in your record. * **Request Confidential Communications:** Ask to receive communications through specific phone numbers, secure email addresses, or mailing addresses. * **Request Restrictions:** Request limits on how your PHI is used or disclosed for treatment, payment, or operational purposes. * **Accounting of Disclosures:** Request a list of certain non-routine disclosures of your health information. --- ## 5. Contact Information & Complaints If you have questions regarding this policy, wish to exercise your privacy rights, or believe your privacy has been compromised, please contact our Privacy Officer: **Lane Women's Health Group** *Attention:* Privacy Officer *Address:* [400 Foote Avenue Jamestown, NY 14701] *Phone:* [716-484-9194] *Email:* [ckeith@lanewomenshealth.com] You also have the right to file a formal complaint with the Secretary of the U.S. Department of Health and Human Services (HHS). You will not be retaliated against for filing a complaint.